Hobbyking, sledování zásilek, spory PayPal a tak podobně

[beginner99]

Ty baterky už jsou v Německu , včera odeslali , konečně . Jenom mám další problém , pokud chci na Vánoce letadlo , tak potřebuju i nový Rx a modul mám od corony ( corona 4ch receiver (V2 DSSS), to znamená mezinárodní sklad . Je šance , aby mi to do Vánoc ještě přišlo , eventuelně kterou poštu mám vybrat ( tu 3 nebo 4 dolary) .

[Marena]

Já bral: International (Registered) Air Mail 0 - 100g $3.99
26.9. zaplaceno a včera dorazil balík do ČR. Šlo to přes Singpost.
Tu neregistrovanou o dolar levnější bych v tyto dny nebral.

[beginner99]

To si měl celkem štěstí .

[olisoft]

aktualne Antony posielal dalsi mail, mne neprisiel, kamaratovi ano... A to mam objednavku od 17/09

Our International Warehouse based in Hong Kong has been affected by changes in Hong Kong Customs policy. The new Customs Department policy is to inspect ALL parcels leaving Hong Kong (not just HobbyKing) and are refusing to accept shipments containing certain items. This has caused two major issues that I wish to address:

Issue One
All orders containing lithium-based batteries that were placed between the 23rd of September and 2nd of October have been refused by customs and are being returned to our shipping dock in Hong Kong. Some orders not containing these items could also have been affected. This has also caused further delays to orders containing these items due to the backlog.
To remedy this, we at HobbyKing are upgrading all returned shipped items to a premium courier provider that will deliver your parcels to you shortly.

Issue Two
Due to the above issue, our Customer Service channel has been overwhelmed. This means that unfortunately all customers will have difficulty contacting Customer Service and for this we sincerely apologise.
If you are trying to contact customer service, please know that we WILL get back to you as soon as possible. To improve efficiency and improve response time, we request that you create just ONE support ticket. Your help on this matter is greatly appreciated.


To ensure that this does not happen again, we are:

- Integrating Fedex as a shipping option from Hong Kong to the world. Fedex has their own in-house Customs officers which will streamline the process and ensure faster dispatch and delivery.
- Establishing another Customer Service Centre in the United States which will be staffed by modelers and will be able to answer all technical product enquiries. This is in addition to our two other Customer Service Centers.
- Opening more and expanding our existing regional warehouses so that more customers can enjoy lower shipping costs and receive their orders quickly.
- Negotiating with different shipping companies to be able to offer a complete range of shipping options.


As you can see, we are urgently taking steps to fix this issue. We have all hands on deck packing orders and answering emails (from Senior VPs to secretaries to janitors) to ensure that this backlog is met. We expect to be up-to-date within the next week or so.

Please know that we strive to provide you with the best possible service. We regret any inconvenience or frustration that you have experienced.

As the situation progresses we will be posting updates on the News section of http://www.hobbyking.com.

Your patronage is important to us, and we hope that you will continue to give us opportunities to serve you.

Sincerely,

Anthony Hand
President
HobbyKing

[RCStudio]

Jak makaji
[youtube]http://www.youtube.com/watch?v=r6fysdrZ6Xc[/youtube]

[old_Mr_Grim]

Tak já jsem si byl dneska v Praze vyzvednout balíček z HK. Ale než ustane ten bordel co tam mají, tak asi nic dalšího objednávat nebudu.

[JanRumisek]

Jak se dá zrušit objednávka?
Mám ji tam z 12.9. a dnes mi napsali že mám:
-odstranit lipo z objednávky a zbytek pošlou
-zrušit ji
-změnit způsob dopravy

Ale nikde jsem takové možnosti nenašel.

[von boberov]

Já zaplatil 25.9 dva balíčky( žádná LiPolka), druhý den 4 fajfky a toto pondělí dorazil domů první a dnes druhý. Takže za mě standart.

[krtek2k]

3.10. poslali 2 prdky za 1.3USD poštovný z NL , dnes 11.10.2013 to dovalila postacka.

[RCStudio]

To ja drobnosti z NL pondeli obj utery printed a zkontrolovano ale do ted neodeslano

[olisoft]

To odosielanie lipo z HK je asi silne zavisle na tom, kedy a kto to objednal. Dnes mi prisiel mail, ze nasli "iny sposob", alebo alternativnu cestu kadial to poslat a ze mi coskoro balicek poslu.
Tak som velmi zvedavy...

[racek74]

Ty čekačky nejde řešit , jednou jsem měl z HK balík za 6 dní , a jednou jsem čekal na DX cca 2 měsíce , jednou tak , jednou takhle , průměrně to mám do 10-12 dnů...

[RCStudio]

Promin ale to si pletes pojmy, HK je uplne jine uzemi ktere funguje prirovnal bych ho k zapadu na vychode a DX je Shenzhen coz je distrikt ciny a funguje take uplne jinak a hure.
Pro nas sice je HK cast ciny ale tam to tak neni, je tam regulerni hranice a prisna a cianne se do HK dostanou jen stezi a z HK do ciny bez problemu.
Kamamrad pracuje pro nadnarodni spolecnost maji kancelare v HK a do ciny jezdi zadavat praci do tovaren. Neskutecne historky co vypravi, snad me vezme priste sebou.

[krtek2k]

hong kong byl až do roku 1997 skoro britským územím, takže tam je normální tržní kapitalismus a proti Číně je částečně autonomní.
http://cs.wikipedia.org/wiki/Hongkong

[RCStudio]

Ano presne tak jsi to krasne postihl, HK post jde srovnat s UK royal post service a Cina post s ceskou postou bohuzel.